Information
The Child Support Agency is responsible for the establishment and enforcement of child support, medical support; establishment of paternity; location of absent parents, interstate establishment and enforcement of all the above type of actions, and all other functions of the Child Support Program.
Custody and Placement: The Child Support Agency is not involved in issues regarding custody, placement and visitation. Please contact the Iowa County Family Court Commissioner’s office for questions relating to placement and visitation at 608-935-0302.
The Wisconsin Support Collections Trust Fund (WI SCTF) – Customer service for information about Payments, Account Balances, and Account History Requests.
WI SCTF........ 1-800-991-5530
Sign up for free Child Support Online Services – CSOS | Child Support Services (wisconsin.gov)
-See balances owed
-Print payment coupons
-See all payments made during the last 60 days
-View and print a payment history for the past 90 days, year-to-date and past calendar year
Debit card information:
WAY2GO Debit Mastercard – 877-253-3686
WAYS TO PAY CHILD SUPPORT
PAY ONLINE:
You can make online payments by credit or debit card, or by transfer from your checking or savings account. The chart below outlines the options for each. Details about fees are also listed below.
Disclaimer: Electronic payment fees are charged by private companies offering services. The Wisconsin Child Support Program does not receive the fees for these services.
By Credit, Debit or PayPal (ExpertPay only) - VISA, MasterCard, and Discover are accepted. See link for details.
ExpertPay
Website(sign up) www.expertpay.com
Fees: 2.95% of payment, Max of $60.00
One-time registration fee of $2.50 for the first payment on a new bank or PayPal account
Timing: Your payment may take up to 5 business days and an additional 7 calendar days when paying using your debit/credit card or PayPal to reach the Trust Fund
MoneyGram
Website (sign up) www.moneygram.com
Receive Code 14692
Fees: Online fees start at $7.99; In-person payment fees vary and can be as low as $3.99 depending on location
Timing: Your payment may take up to 5 business days and an additional 7 calendar days when paying using your debit/credit card to reach the Trust Fund.
AllPaid (formerly GovPayNet)
Website (sign up) https://allpaid.com/
Iowa County Payment Location Code a004h0
Fees: 3.75 % fee for payments under $1,000, 3.5 % fee for payments over $1,000. There is a minimum fee of $1.75
If you call AllPaid to make your payment, there is an additional $4 service fee
Timing: Your payment may take up to 5 business days to reach the Trust Fund
BY TRANSFER FROM YOUR CHECKING OR SAVINGS ACCOUNT
Expert Pay
Website (sign up) www.expertpay.com
Fees: One time $2.50 registration fee. No fees for payments
Timing: Payments may take up to 10 business days to reach the Trust Fund
Pay by Phone
Fees: No Fee
Timing: Payee can choose date of payment within 2 to 30 days of the call.
MAILING SUPPORT PAYMENTS
Please include a payment coupon when mailing in a support payment. This ensures that your payment will be applied to your account.
When mailing your support payment:
You may use one of these payment coupons:
Use these payment coupons to pay current support, past-due support, and interest:
If you have a question about your coupons, please call the KIDS Information Line at 1-800-991-5530.
PAYING WITH CASH
A convenient way to pay for those who want to pay child support with cash or card. You can
make a support payment anytime, by visiting any MoneyGram location.
You'll need your child support PIN and receive code 14692 - WI Child Support for payments for
the WI Support Collections Trust Fund.
General Information
Phone Numbers
Fax: (608) 935-0382
Emergencies: Dial 911
Location
222 N. Iowa St. Dodgeville, WI 53533
Office Hours
8:30 a.m. - 4:30 p.m.